Frequently Asked Questions

Luxia TV is a premium IPTV streaming service that provides access to over 25,000 live channels, 170,000+ movies and 30,000+ series from around the world. We offer content in SD, HD, Full HD, and 4K HDR quality — all accessible from your favorite devices.

Luxia TV is compatible with a wide range of devices including: Smart TVs (Samsung, LG, etc.), Android & iOS smartphones and tablets, Amazon Fire Stick & Fire TV, MAG boxes, Android TV boxes, PCs and laptops (Windows/Mac), and any device that supports IPTV apps like IPTV Smarters, TiviMate, or VLC Player.

Yes! We offer a free 1-day trial so you can test our service quality before committing to a subscription. Simply contact us on WhatsApp and we'll activate your trial instantly — no credit card required.

We accept PayPal, credit/debit cards, and other secure payment methods. All transactions are encrypted and processed through secure payment gateways to protect your financial information.

Setting up is quick and easy! After subscribing, you'll receive your login credentials via email. Then simply download a compatible IPTV app on your device and enter your credentials. Visit our Setup Guide for step-by-step instructions for every device.

The Gold Pack includes 16,000+ channels and 55,000+ movies & series — great for everyday streaming. The Diamond Pack includes 25,000+ channels, 170,000+ movies and 30,000+ series, plus playback/catch-up functionality on most channels. The Diamond Pack also offers a lifetime subscription option.

No, there are no contracts or long-term commitments. You can choose a plan that suits you — whether it's monthly, quarterly, semi-annual, or yearly. You can cancel or change your plan at any time.

Yes, EPG is available with both our Gold and Diamond packs. The EPG provides a schedule of current and upcoming TV programs, so you always know what's on and can plan your viewing.

Yes, subtitles are available on the majority of our VOD content (movies and series). Many titles also offer multiple audio language options so you can enjoy content in your preferred language.

Our servers are ultra-stable, but occasional buffering can occur due to your internet connection. We recommend a minimum speed of 10 Mbps for HD and 25 Mbps for 4K. If issues persist, try using a VPN, restarting your device, or contact our 24/7 support team for assistance.

Our customer support is available 24/7. You can reach us via WhatsApp, email at contact@luxiatv.com, or visit our Contact Us page. We typically respond within minutes.

Each subscription allows use on one device at a time. If you need to use the service on multiple devices simultaneously, please contact us to discuss multi-device options.